Mediation Training

This is aimed at anyone working on the front line, equipping the learner to deal with conflict situations more effectively.

It is a 5 day course accredited at both OCNWMR level 2 and 3.

Level 2 gives the learners an under pinning knowledge of mediation, giving them the ability to utilise their mediation skills as appropriate, but where they may not need to conduct a formal mediation.

Level 3 is the minimum recognised qualification required to work as a mediator, and equips the learners with the ability to practice mediation and to work as a mediator.

The course content:

Unit One - An Introduction to Mediation

Unit Two - Preparing for a Mediation

Unit Three - Managing a Mediation Session